Privacy Policy

Privacy Policy


Your privacy is important to us.


It is MECO ELEVERDE's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.


1. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.


2. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.


3. We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.


4. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.


5. We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.


6. We will make readily available to customers information about our policies and practices relating to the management of personal information.


7. We will only retain personal information for as long as necessary for the fulfilment of those purposes.


 


We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. MECO ELEVERDE may change this privacy policy from time to time at MECO ELEVERDE's sole discretion.


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Refund Policy

I. The package information inquiry:


1. Fulfilled by Amazon:

 

Fulfilled by: Amazon
Inquiry: Contact Amazon Customer Service
Contact information:
https://www.amazon.com/gp/help/customer/display.html/ref=nav_cs_help?ie=UTF8&nodeId=508510


2. Merchant Fulfilled:


Fulfilled by: MECO ELEVERDE
Inquiry: Contact MECO ELEVERDE customer service inquiry
Contact: MECO ELEVERDE official website---Support---Customer Service---Mail Us


II. Return policy:


1. Return: If there is any problem with the goods within 7 days from the date of receipt, you can contact us and we will refund you after verification.


2. Exchange: Within one year from the date of receipt, if the goods are damaged, you can contact us and we will reissue you for free after verification.


III. Return process:


- Contact MECO ELEVERDE customer service: MECO ELEVERDofficial website --- Support --- Customer Service --- Mail us


- Attach a picture of the returned product to the email and explain the return reason.


- Refunds: We will process within 48 hours. After confirmation, the money will be refunded to your Amazon account.


- Returns: We will handle the process within 48 hours. We will reissue you for free after you confirm the address.